Concern & action: Product quality

Choice of product/material of a predetermined quality and efficiency is needed in order to achieve the expected energy saving and to ensure long term durability.

Suggested actions

Before Implementation

Define product quality needed and put in place buying and on site checking procedures. When considering alternative products, ensure design and supply chain is robust and fully aware of critical aspect of product quality for success of measure. Provide information so that it can be understood by a range of people - from the well informed expert to the complete novice.

During implementation

Carry out frequent on site checks to confirm product installed meets defined quality needs. Report any discrepancies with requirements and amend as necessary.

After implementation

Feedback any defects on product quality encountered to manufacturers and specifiers

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